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Things I need to know before I join
How do I join ChristianSingles.com?
From the home page of the site click on "Join Now" this will take you through the Membership Application process. Please make sure to read our Membership Guidelines and Posting Perfect Christian Profile Guidelines BEFORE you begin creating your profile.
Are your prices fair and competitive?
Absolutely, there is no other site of the same caliber that is more affordable than ours. This has personally been reviewed.
Why do you not offer monthly packages?
We’ve been established since 1995. Over all those years, our experience and statistics have shown that members who have met their soul mates had been on our site for at least three (3) months.
Does this service really work? Can I really find my soul mate here?
Yes it does. This site has been operating since 1995 and many of our members are happily married now. Read the “Testimonials”. There you will find live proof that this site really does work.
Is this website really Christian?
The ownership, management and employees of Christian Singles and the entire ChristiansNetworking.com community is 100% Christian.
How do you know if the member is a Christian or not?
At the time that the application is submitted we can only rely on the truth and the integrity of the individual. We count on our members to help us discover those that are non-Christian, so that we can act accordingly. We will remove profiles of the members who are proven to be Non-Christian.
What is the age range of your members?
We accept members of any age starting from the legal age of 18 years old. We find that majority of our members are between their mid twenties and mid sixties.
What type of people are your members?
Our members are people from all walks of life, from all over the globe; people of different races and nationalities, different professions and social status. We have a very diverse group of people united by Faith and similar goals in their personal life.
What is required to join the Christiansingles.com?
To join you are required to:
1. Have a legal single status
2. Be of any Christian Faith
3. Be of legal age (18 years old and older)
4. Be a marriage-minded individual
5. Comply with our Membership Guidelines and Membership Agreement.
Joining this site also requires your seriousness, patience, prayers and faith that you will meet your soul mate in our Lord’s timing, not yours.
Membership Packages and Billing
What is the cost to become a member of this site?
We have 3 Membership Packages with different features available for each package. Price for Platinum Package is $60 for 12 months, Gold Package - $45 for 6 months and Silver Package - $30 for 3 months. A Free membership is also available with limited features. To compare and review the membership packages click here.
What are the differences between the Membership packages?
Membership packages vary from Platinum to Free.
Platinum membership includes all the great features and great benefits such as:
Top Placement in searches, Video Upload, 3D City Chat Rooms, Games, Voice Chat, IM (Instant Message), Chat Rooms, E-Cards, Post Photos, Advanced Searched, Video Chat, Matches by Email, Voice Recording and much more.
Gold membership includes features and great benefits such as:
Second Placement in searches, Advanced Searched, Video Chat, Matches by Email, Voice Recording and more.
Silver membership has minimal features such as:
Voice Chat, IM (Instant Message), Chat Rooms, E-Cards, Post Photos and more.
Free membership you can, Create a Profile, Post Photo’s, Basic Searches, Read Blogs, Show interest, Invite Friends and create Favorites and Block lists.
Please review our Memberships package page to compare features.
Can I buy a Membership package and upgrade or downgrade it later?
Yes, you can. Simply follow these steps to make any changes:
1. Once you have logged on click on “Upgrade”,
2. Select your new package and the payment method,
3. After entering your information click on “Submit Payment”.
Which package allows me to post pictures, video and audio?
All packages allow posting 4 photos. Please review the chart for media allowance per each Membership Package.
|
Membership |
Photo’s |
Video |
Audio |
Voice |
|
Platinum |
Yes |
Yes |
Yes |
Yes |
|
Gold |
Yes |
No |
Yes |
Yes |
|
Silver |
Yes |
No |
No |
No |
|
Free |
Yes |
No |
No |
No |
Can I join this site for free?
Yes, you can. As a free member you will be able to utilize only limited features. For more detailed description of the packages click here.
How can I get free membership?
To get additional membership time for FREE you can:
1. Refer your friends and as soon as they sign up, get an additional 1 month free membership per friend.
2. Earn 30 days free when uploading a video. (All videos are reviewed before approval)
3. Keep up to date with all promotions and free membership offers by visiting the site often and keeping your email account on file up to date.
Offers are posted and or mailed out on a weekly basis.
Note: Free membership time will apply only for a Membership package you currently have. For example, if you have a Gold Package, you will earn extra free time of the Gold Package membership.
Billing Basics
You are charged automatically on a recurring basis in the amount and the time interval, according to your Membership package (Platinum - $60 every 12 months, Gold – $45 every 6 months, and Silver – $30 every 3 months). You will be charged on the same credit card that you used to sign up. If you paid with a check or money order, you will receive a notification that the payment is due and your account will be placed on hold until your payment is received.
How can I cancel my membership?
To cancel:
1. While logged in click on “My Settings”,
2. Scroll down the page and select “Delete Profile”,
3. Confirm your cancellation.
Note: For security reasons we DO NOT accept cancellations by phone.
If you want to cancel via fax or email, you will need to provide the following:
username, password, and the last 4 digits of the credit card you used to sign up.
Cancellations via fax or email are not automated and take longer to process.
How do I get a refund?
We have a strict No Refund Policy. You can cancel your Membership at any time to avoid automatic charges to your account that are done on recurring basis. We do not refund for an unused membership time.
How will your charge appear on my credit card statement?
When the payment is processed your credit card statement will show Christian Singles Commitments Corp.
Why do I get an “Invalid Credit Card” message?
When submitting your credit card information please make sure you are entering the name as it appears on your credit card, correct credit card number, billing address associated with that credit card, correct expiration date and CVC number. If you have entered the correct information and still get that message, you may want to contact your credit card company.
Do I get compensated for the site’s downtime?
The only time when we might have the downtime is when we are upgrading the servers or the features of our website. Incidents of downtime happen seldom and each incident dealt with individually. In some cases we may offer additional Free membership time. We do not refund for the downtimes.
I signed up, but was not able to use the site for a personal reason. Will I get a refund or free membership for that time?
We do not give refunds or free membership time to members who have not logged on because of some personal reasons or lack of time.
Why did you automatically renew my subscription?
Our membership payment is set up on an automatic renewal as stated in the payment process and until you cancel per the terms of our Membership Agreement which you have agreed to when submitted your application.
Is my credit card information secure?
Yes, all credit card information is stored and encrypted in our secure database which is only accessible by our Administrators.
Do you accept checks or money order?
Yes, personal checks or money orders are accepted in US dollars ONLY and payable to Christian Singles Commitments Corp. Your account will be placed on a free membership status until your payment is received. Make sure to place your Username and E-mail address on the check or money order with clear and legible writing. Send your payment directly to:
Christian Singles Commitments Corp.
Attn: Billing Department
15901 Hawthorne Blvd., Suite 480-A
Lawndale, CA 90260, USA
What types of payments do you accept?
Our site accepts all major credit cards, debit cards with the visa or master card logo, personal checks and or money orders. We also accept payments using your existing PayPal account. We currently only accept US dollars.
When do I get charged?
Your initial charge is made once your application has been approved. After that your membership dues are charged automatically depending on the membership you have selected. Membership packages: (Platinum - $60 every 12 months, Gold – $45 every 6 months, and Silver – $30 every 3 months).
How much do your membership packages cost?
Membership packages prices are
Platinum - $60.00 for 12 months. *Our number one seller. Great savings at a great price!
Gold - $45.00 for 6 months.
Silver - $30.00 for 3 months.
Note: Christian Singles Commitments Corp. Reserves the right
What are the benefits of paid membership?
Depending on the Membership Package you choose, the benefits of the paid membership can make a difference between you getting to meet your future spouse or not. Please review the complete comparison chart between the membership packages including the free membership.
If I try one of the Membership packages can I switch back to free membership?
Yes, you can downgrade your membership at any time. Please note we do not give refunds for any unused time.
Do you guarantee results?
Read the Testimonials. There you will find a proof that our dating service really does work. This site has latest technology communication tools. We already have pre-qualified our members to make sure they share similar beliefs and value systems. Now it is up to your commitment and Faith. Just remember things happen not in our timing, not in yours, but in our Lord’s timing.
How do I post a profile?
From the home page or other pages of the site, click on the "Join Free" link. This will take you through to steps of the Membership Application. Please make sure to read our Membership Guidelines and Posting Perfect Christian Profile guidelines BEFORE you start creating your profile.
How do I view my own profile?
To view your profile:
1. Login,
2. Click on “My Profile”,
3. Here you are able to review your “Essay or “Profile”, as other members view it.
How do I edit/update my profile?
You can change any information on your profile at any time.
To edit or update your profile information:
1. While logged in click on “My Profile”,
2. From the top portion on this page select the portion of your profile you will like to edit (e.g. Edit Essay, Edit Profile, My Partner)
3. After updating your profile information make sure to click on “Update My Profile” at the bottom of each page.
How do I post a photo?
To post a photo or add a new one:
1. You must be logged in, click on “My Photos”
2. Click on “Browse”; upload your photo from your computer system.
3. Enter the Photo Name and Description for each photo as desired.
4. Once you are ready click on “Upload Photo”
Please make sure you follow our Photo Guidelines to ensure that your photo meets the site standards.
Why was my profile or photo rejected?
All the information on your applications gets screened: your name, credit card information, credit card billing address, photos and information posted on the profile.
Most common reasons for rejecting a profile are:
- Solicitation of any kind in the text of the profile;
- Inappropriate language in the text of the profile;
- Incorrect credit card information;
- Inappropriate photo(s);
- Usage of other person credit card such as a family member, friend or company is not accepted without proper documents.
Please see “Usage of other people’s credit card” paragraph in Membership Agreement.
Most common reasons for rejecting photos are: Main photo is a group photo. Main photo must be of you and no one else.
- Photo is blurry or unclear;
- Suggestive or vulgar photos;
- Photos of objects, pets, scenery or copies of a photo;
- Copies of identifications or Passports;
- Photo size is too small.
Note: Un-approved profiles and photos are deleted and cannot be retrieved. If you have received an email that your profile or photos have been rejected, please review our Membership Guidelines and our Photo Guidelines prior to re-submitting your profile. If you need assistance in determining why your profile or photo was rejected, please contact our Customer Care team.
What is the profile approval process?
When you click “Submit” from (the last page of the application process), your profile information will immediately go into a queue to be reviewed by our customer service team to make sure it complies with our guidelines. The revision might take up to 24 to 48 hours. As soon as your profile is approved (or disapproved) you will receive an email notification letter. In case of disapproval you will need to re-post your profile. Before posting your profile on our site, please review some of the most common reasons for profile rejection here.
Would my profile still show up after I cancel my membership?
No, once you have cancelled your membership you account will no longer exist. All information including your photos, videos, blogs, sent and received Emails and Quick Notes will be lost and deleted from our system. Note: once your information is removed from our database it cannot be restored.
How can I get my profile on top of the search results?
Member profiles appear in the search result list in the following order:
No.1. By type of Membership Package: Platinum at the top, followed by Gold, Silver and Free members at the bottom;
No.2. By photo in the profile: profiles with photos appear at the top of the search.
No.3. By member’s activity: most active members appear at the top of the search;
If you are an active Platinum Package member with a picture in your profile you are guaranteed top ranking and your profile will show at the top of the search results.
What is “My Matches by Email”?
My Matches present you with the possible matches based on the criteria you have entered in the Partner section of your profile. My Matches by Email on a weekly basis by email
You can change any criteria at any time by simply: Logging in, click on “My Profile”, select “My Partner”, make your changes and click on “Update my Profile”.
How can I change my preferences for “My Matches by Email”?
To change “My Matches by Email” preferences:
1. Login,
2. Click on “My Profile”,
3. Click “My Partner”,
4. Edit your choices and save.
What is Vote?
All members can vote on other members’ photos. You are able to select the button that you feel best describes the photo & the person in it. To see the outcome of all votes you can select the TOP5 photos and see who has been getting the best votes.
How do I hide/place my profile on hold?
To hide your profile:
1. Login,
2. Click on “My Settings”,
3. Scroll to Profile Status and click on “Hide My Profile”
Note, this does NOT terminate your membership or stop your membership dues and does NOT grant you additional membership time. You must remember that your account is on a hidden status and activate your profile it when you are ready to continue with your membership.
How do I unhide/make my profile active?
To unhide your profile:
1. Login,
2. Click on “My Settings”,
3. Scroll to Profile Status and click on “Unhide My Profile”
Note, during the time you placed your account in a “Hold” status it did NOT terminate your membership or stop your membership dues. This does NOT grant you additional membership time. You must remember that your account is on a hidden status and activate your profile it when you are ready to continue with your membership.
Can I prevent only certain members from seeing my profile?
Yes, you can block a member. Open the member’s profile you wish to block and select block icon.
Can I change my username?
If you desire to get your username changed please email our support department and provide 3 usernames to ensure availability. There is no duplicate usernames in our system. We ask that when you enter a username you do not associate it with your First, Last or Middle Name, initials or date of birth.
How can I change my password?
You may change your password by following these simple steps;
1. Once you have logged on, click on “My Settings”,
3. Scroll to “Change Password”,
4. Enter your current password, enter your new password and confirm it.
5. After completing your changes click on “Update Settings”.
How do I update my email to ensure I receive my email notifications?
You may update your email information by following these simple steps;
1. Login,
2. Click on “My Settings”,
3. Edit the information in “Account Settings”
4. Enter the information required to change or update your email,
5. After completing your changes click on “Update Settings”.
What is a “Wink”?
A wink is another form of an icebreaker for our shy members to initiate a contact.
What is “Add to Favorite”?
You can use this feature when you are interested in a member, but don’t have time to email them and wish to email them later. While viewing a member’s profile click on “Add to Favorites”, enter a comment and click “Add”. This member will then be added to your Favorite List which you may later review.
What is “IM (Instant Message)”?
IM is an acronym for instant message, which represents a real life private conversation between two users via instant email system. If the other member is online you can start your one-on-one email session by clicking the “IM” icon on his profile.
How can I listen to a member’s Audio?
If the member has an audio you are able to listen to it while viewing their profile, select the audio icon and
Why can’t I view members Blog?
Main reason is that member probably hasn’t posted a blog. If you are interested, just send him/her a message, wink or a postcard. Depending on the package selected some packages are not able to view or post blogs. For more detailed description of the packages click here.
Why I cannot view member’s video?
A member has to have a Platinum Package membership in order to post a video. This may also be because your membership does not allow you.
How do I view members Blogs?
You are able to view a member’s blog by clicking on their profile. Read what they are most interested in and comment them on it. Depending on the package selected some packages are not able to view or post blogs. For more detailed description of the packages click here.
What is the “Match” icon?
The match icon is a tool you can use to see how compatible you and the member you are viewing are. To do so; while viewing a members profile click on the Match (heart) icon, you are then shown a Love Calculator as to what percentage both you and the member are.
Why can’t I listen to a member’s audio?
A member has to have a Platinum Package membership in order to add an audio. This may also be because your membership does not allow you. Click here to view a complete comparison chart of packages.
Photos, Video, Audio
How do I post a photo?
If you are a member and want to post a photo or add a new one:
1. You must be logged in, click on “My Photos”
2. Click on “Browse”; upload your photo from your computer system.
3. Enter the Photo Name and Description for each photo as desired.
4. Once you are ready click on “Upload Photo”
Please make sure you follow our Photo Guidelines to ensure that your photo meets the site standards.
Can I create a profile and post my photo later?
Yes, you can. However we strongly recommend posting your photo while creating your profile. Profiles with photos get 10 to 15 times more responses.
How do I add more photos?
To add more photos you just need to log on, click on “My Photos”, browse and name and enter a description and upload your photo.
What is the difference between main photo and secondary photos?
Your main photo will appear in all the search results. It must be a clear shot of your face and upper body. It is like a book cover of your profile. After the “book” is opened, then members can see all your secondary photos to learn more about you.
How many photos I can have in my profile?
You are able to post up to 4 photos. All photos are reviewed and posted within 48 hours. All photos must follow our Photo Posting Guidelines.
Should I post a photo in my profile?
Most definitely; Profiles with photos get 10 to 15 times more responses.
What are the guidelines for posting a photo?
1. Your main photo must be of you and no one else.
2. Your main photo has to be a clear and recent photo;
3. Suggestive or blurry photos, drawings, or images from copyrighted materials will be rejected;
4. Pictures of you with your pets, favorite objects, friends or family members will be accepted ONLY as your secondary photos.
5. All photos should be in JPEG, JPG, GIF or PNG formats.
6. Photo size should be no more than 2MB.
Suggestions: Cut the empty areas around the photo and avoid small photos.
Why did I receive an email that my photo was rejected?
Most common reasons for rejecting photos are:
- Main photo is a group photo. Main photo must be of you and no one else.
- Photo is blurry or unclear;
- Suggestive or vulgar photos;
- Photos of objects, pets, scenery or copies of a photo;
- Copies of identifications or Passports;
- Photo size is too small.
Note: Un-approved photos are deleted and cannot be retrieved. If you have received an email that your photos have been rejected, please review our Photo Guidelines prior to re-posting your photos.
Can I send my pictures by mail?
Yes, you can. Please follow these instructions when sending your photos to us:
Please describe yourself on the photo as clearly as possible (hair, color of your garment, eye ware etc.) if sending photo(s) with others;
Include your username and email address used to register.
Any missing information will delay the process of posting your photo.
Specify which photo to be used as main or secondary if sending more than one. Limit of 4 per profile.
To mail your photos use the following address:
Christian Singles Commitments Corp.
Photo Department
15901 Hawthorne Blvd., Suite 480-A
Lawndale, CA 90260
U.S.A.
Note: If you wish to have your photo sent back please include a stamped self-addressed envelope.
How do I post video?
Once you have a video stored in your computer simply:
1. Log in;
2. From sub menu select “My Videos”;
3. Click on the “Browse” button to find your video file and click “UPLOAD”
If using your cell phone or web cam to record your video, make sure to read that device’s manual for more detailed instructions on how to save video clips onto your computer desktop.
Should I post video?
Yes, absolutely. The more information you give about yourself the easier it will be for members to connect with you.
How can I view and manage my own videos?
Once you have logged on you can view your videos by clicking on “My Videos”, here you will see all your videos. You are able to edit the title and description, delete them or upload new ones.
How do I delete a video?
To delete a video from your file you would need to; Log on, click on “My Videos”, next to the video click the “Delete” button.
How can I post an audio?
You can post a video by following these simple steps:
1. Log on,
2. From the sub menu select “My Audio”,
3. Click the browse button to search your computer files,
4. Once you have selected and added your audio file, you have the option to upload a photo as well; click on the
brows button and select the photo you desire to have associated with the audio you have added.
5. You are then able to add the “Audio Name and Audio Description.”
6. To upload the information added simply click on “Upload Audio”
Note: When recording an audio make sure you are in a quiet location with no interruptions. Write what you want to say before you start recording, speak clearly and don’t forget to time yourself, the time limit is 2 minutes.
How do I preview my own audio?
Once you have uploaded your audio you are able to review it by clicking on the audio title. Your audio page will then open. From the audio list select the one you would like to review.
How do I delete my own audios?
To delete a video from your file you would need to; Log on, click on “My Audios”, next to the video click the “Delete” button.
How can I view and manage my own audios?
Once you have logged on, click on “My Audios”, here you are able to listen to your audios. You are able to edit the title and description, delete them or upload new ones.
How many Audio’s/Video’s can I upload in my profile?
Platinum packages are able to post up to 4 (four) Audio’s and 4 (four) Video’s.
How can I tell when I’ve received a message?
When a member sends you a message you will be notified by email. You may also see if you have new messages when logging on; When you have logged in, to the right of your picture you will be notified if you received a new message; or simply click on the “My Mailbox” icon located above your screen name and you will be taken directly to your mailbox.
How many Messages can I have in my Inbox and Outbox?
The message capacity for each membership is equal. Every member can have a combined quantity of 100 messages in their Inbox and Outbox including Trash. In order to see the amount of messages in your mailbox you click on “My Mailbox” and at the right of the box labeled “Message Folders” you can see the percentage of your mailbox used.
Can anyone else read my Messages?
No, only you have access to your Mailbox. Our email system is private and secure and no other member can access your email account. Please make sure your password and user ID are stored in a secure place to avoid anyone using your account.
How secure/anonymous is your email system?
ChristianSingles.com is using the latest technology software to provide you with a secure and anonymous email system. Each member has a private dedicated email account. When you are logged on to your account and sending or receiving emails from members, all correspondence goes through our secure system.
How do I delete messages?
You can delete your messages by choosing the ones that you wish to remove and deleting them. The messages you have deleted will be then transferred to your trash.
How can I view the Messages that I have sent to other members?
To review the messages you have sent to a member, you need to:
1. Log in,
2. Click on “My Mailbox”,
3. Under the Sent column select “Sent”.
Note: In order to see sent messages you must have selected the “Save message in my Sent Mail box” box when composing a message.
My Mailbox is full. How can I make more space?
After deleting a message it will be sent to your trash. Your trash will still remain part of your mailbox usage, in order to make space for new messages you MUST “empty” your trash.
How do I know that I’ve got a Message?
You will automatically receive your new message(s) in your mailbox. You can check them by viewing “My Mailbox” page. You are also notified by email that you have received a new message.
How will I be notified that I have a message in my Mailbox?
You are notified by email each time you have receive a new message.
To view your message you must log on to www.christiansingles.com
It is a basic human courtesy to reply; and it is our policy that you reply to your messages in a timely manner – within 48 hours. We ask that you even reply those members that are not within your interests with a “not interested” reply.
How do I know that I’ve got a Post Card?
You are notified by email each time you receive a new Post Card. You can check them by viewing “My Mailbox” page. You will receive all your post cards in your inbox.
Is my personal information revealed when I send a Message through your system?
Absolutely Not, Our email system is 100% anonymous and it is entirely up to you to decide when and with whom to share your personal information. Please read our Online Dating Safety advice.
How do I read my Messages from another computer?
A Web-based system of the ChristianSingles.com allows you to log in to your account at any time, in any part of the world; from any computer providing it has an Internet connection. Please make sure to click “Logout” button at the end of each of your sessions.
Note: You must have administrative privileges in order to view our pages using other computers at work or in public pages.
Can I have my Messages automatically forwarded to another email address?
No. ChristianSingles.com email system only allows for a private communication between our members.
Messages & Post Cards
How do I send a Message to a member?
You can send a message to members during any of your searches by selecting “Mail” while viewing their profile.
How to reply to a New Message?
To reply to a new message simply open the message and select “Reply”.
What is “Post Cards”?
Post Cards are one of the ways for our members to initiate a contact or send a colorful reply.
Can I send more than 1 Post Cards to the same person?
Yes, you can. However if you are not receiving a reply after a few messages, that might be an indication that the member is not interested. Please do not insist; move on to the next profile.
How do I delete Messages?
In your Mailbox, checkmark the boxes next to the messages you wish to delete then click “Delete” button. Make sure to empty your trash when you want to get rid of any unneeded mail
How do I block someone?
You can block a member from contacting you in the future at any time.
1. You can block a member when you are viewing a members profile by selecting “Block User”.
2. To block a member from your mailbox, while viewing a message from that member, check mark the box(s), then select “Block User”.
Chat Room and IM (Instant Messaging)
What is IM?
IM is an acronym for instant message, which represents a real life private conversation between two users via instant message system.
How do I send an IM?
When you are browsing through the profiles you can select the “Send IM” to contact a user. Also, when viewing profile of a member who is Online now simply click “IM” and send an Instant Message. The member will then be notified of an instant message if she/he accepts she will then start your private one-on-one chat.
How do I receive an IM?
During your online session you may receive an IM from another user in a new window. It is your choice whether or not you would like to reply. Again we ask that you be courteous.
What is Chatroom?
Chatroom is a feature on a ChristianSingles.com where online conversations are held in real time by a number of members.
What is the difference between IM and the Chatroom?
IM allows for a private one-on-one message session while Chatroom is a public place where many members meet at once to share their ideas and views.
What is 3D chat?
Our new 3D chat feature is interactive fun way to chat with other members in virtual meeting places
What are Blog’s for?
Blogs are a place for members to gather their thoughts in writing. They collect articles, write about topics that interests them. Read what they are most interested in and comment them on it.
How can I add a blog?
All you would have to do is:
1. Log On,
2. Select the “My Blog” link,
3. Select “New post”.
4. Enter the Subject, Text and add an image if desired.
5. Lastly, Select “Create post”
After you have created your blog you will get a preview.
Can I edit my blog(s)?
Yes, you are able to edit your blog(s) at any time. To edit:
1. Log On,
2. From the sub menu click on “My Blog”
3. Choose the blog you wish to change by choosing “Edit post”
4. Make any desired changes.
5. When you are finished choose “Edit post” to complete the editing process.
How do I delete my blog
Go to “My Blog” page and choose “Delete” on the blog you wish to delete.
What are Forums?
Forums are a place where members can talk as a community. Forums are visited by members and non members at every level, for information, discussion to critique or comment.
How do I enter a topic in a Forum?
To type in a topic simply select a Forum of your interest. Enter the “Topic Name” and enter the “Topic Description”. Let members know your point of view, your opinions or comments.
How do I report spammers or scammers?
You may report a member while viewing a Members profile, select “Report Scam” Note: reporting is confidential; we do not release your information.
Can I send an advertisement to members?
No. Please read our Membership Guidelines carefully. This site is intended for a personal use only. Profiles of the member’s link to any commercial activities will be deleted.
How often should I answer my e-mails?
You should answer your emails as soon as you receive them. It is just a basic human courtesy to reply; and it is our policy to reply to your messages in a timely manner – within 48 hours.
How do I start a search?
To search for members:
1. Log in,
2. Click “Search” from the navigation bar.
3. Search by username, keyword, or conduct a custom search based of specific criteria.
4. After you enter your search criteria click the “Search” button and you will be presented with the search results.
Depending on your search results, you might want to be more or less specific in your search criteria.
How to use “Username Search”?
You need to know the username and enter it exactly the way it is in our system in order to use this search. If you know the members username simply click on “Search” and enter the username in the “Username Search” box.
How to use “Keyword Search”?
If you are looking for a member with similar interests, you can enter a specific keyword, such as reading, hiking, etc. and you will be presented with the search results of members who have used the same keyword in their profile. . If you have some keywords simply click on “Search” and enter the keyword in the “Keyword Search” box.
Can I save my own searches?
Yes, you have the option to save your own customized searches.
1. From the menu bar select “Search”
2. Once you have created a search check mark the “Save this search as” and name your search.
What is “Top Members”?
Top members are first five profiles with the highest Member Rankings.
Can I save a Profile so I can revisit it later?
Yes, you can. When viewing the profile select “Add to Favorites” and that profile will be automatically saved to your favorites.
How do I find a profile I have seen before?
If you remember a specific word used in the profile, a Keyword Search might help you locate that member or you can enter generic information and look through the search result list.
Can I have profiles of new members that match my preferences to be sent to me by email?
We automatically send out notifications with your latest matches each week. You are able to stop these notifications by; logging in to your account, click on “My Settings” under Account Settings mark the off button in “My Matches by Email”.
What to do if I don’t want certain profiles appear on my searches?
If you do not wish a certain profile appear in your searches, you can simply block that profile. Open the profile of a member you wish to block and select the “Block” icon.
Safety Security & Legal Agreements
How do I report inappropriate photos or content on a member profile?
While viewing a Members profile, select the “Report Profile” option.
Note: reporting is confidential; we do not release your information.
How do I report Profiles that violates the Profile Guidelines?
While viewing a Members profile, select “Report Profile”. Fill out the form and give the reason as to why you are reporting him/her. Note: reporting is confidential; we do not release your information.
How do I report spam or solicitations in my Mailbox?
Open the members profile and select the “Report Profile” option.
Does Christian Singles run a background check on its members?
No we do not run a background check on our members. We don’t want to give our members a false sense of security since the currently available background checks are faulty and don’t give a 100% guarantee. All your personal information is kept confidential and you are the only one that can share it with others. Please read our Online dating Safety advice.
Why my profile was rejected?
Most common reasons for rejecting a profile are:
Incorrect personal contact information such as home address, email address and phone number.
Solicitation of any kind in the text of the profile;
Inappropriate language in the text of the profile;
Incorrect credit card information;
Inappropriate photo(s);
Usage of other person credit card such as a family member, friend or company is not accepted without proper documents. Please see “Usage of other people’s credit card” paragraph in Membership Agreement.
Note: Un-approved profiles are deleted and cannot be retrieved. If you have received an email that your profile has been rejected, please review our Membership Guidelines prior to re-submitting your profile. If you need assistance in determining why your profile was rejected, please contact our Customer Care team.
Why my photo was rejected?
Most common reasons for rejecting photos are:
Main photo is a group photo. Main photo must be of you and no one else.
Photo is blurry or unclear;
Suggestive or vulgar photos;
Photos of objects, pets, scenery or copies of a photo;
Copies of identifications or Passports;
Photo size is too small.
Note: Un-approved photos are deleted and cannot be retrieved. If you have received an email that your photos have been rejected, please review our Photo Guidelines prior to re-submitting your photos. If you need assistance in determining why your photo was rejected, please contact our Customer Care team.
Activities deemed prohibited on ChristianSingles.com
Please read our Membership Guidelines for a full list of activities prohibited on ChristianSingles.com among which are:
1. Commercial activities,
2. Sending mass emails,
3. Advertisement,
4. Solicitations of sex, money, goods or services.
Helpful Hints to keep in mind:
1. Remember that you are in control of your online experience at all times. You can remain completely anonymous until you feel ready.
2. Always provide truthful information to the person you are dating.
3. Do not give out any personal information, like your telephone number or your personal address. It is very important to first get the idea of the kind of person whom you are dating.
4. Maintain all communication within our network and for your safety do not release your personal email address.
5. Be patient; begin your communication via emails or chat room only. Remember, we keep all contacts between members onsite so your email address remains confidential.
6. Carefully consider your partners words. Trust your instincts and if anything makes you uncomfortable, end communication.
7. If you decide to meet, tell your friends or relatives where you are going, with whom, and when you will return. Pick a public place and provide your own transportation to and from the meeting place. Send us an email if that makes you comfortable. We care about you.
8. Remember, if you encounter someone asking for money, spamming or any odd behavior please report it immediately.
There are two most popular types of scams over the Internet - Dating Scam (sex or money related) and so-called "Nigerian Letters". And, there are two most frequent scammer sources - Russia (and other ex-USSR countries) and African countries. Bulgaria is now also on the list as well as of 2007. Both types of scams have similar layouts and both are easy to identify - cheaters correspond with you, write kind and affectionate letters and finally beg you for money. They will need money for dying aunty, visa arrangements, ticket to fly to you, pay for Internet, have an urgent surgery, etc. Another approach the scammers might take is by stating that one of their love ones died and they inherited money, and need a bank account to transfer money. These are few examples of scams you might encounter. You need only two tips to be safe and not become a victim:
TIP 1 (how to identify scam): If you got a letter from an African country and you see any mention of huge money amounts proposed to you – this is scam; if you got a letter from a official relative – this is scam; if you got a letter proposing you money for some kind of service from a person that you don’t even know – this is scam; if your pen pal asks you to send a certain amount of money for visa, bribe, surgery, etc. after a few tender letters – this is scam.
TIP 2 (how to avoid scam): Very simple! DON’T SEND MONEY to anyone. Remember that any type of soliciting and spamming and/or fraudulent transactions from an account at Christian Singles, will lead to an immediate termination of that account! Please report scam.
ChristianSingles.com Terms of Use (Membership Agreement)
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ChristianSingles.com Privacy Policy
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ChristianSingles.com Online Dating Safety
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ChristianSingles.com Membership Guidelines
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ChristianSingles.com Articles of Faith
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What is “Press”?
We want all members to be updated with the latest updates, Featured Press/News, News Categories that are associated with the site. We will inform you of New Features, New Testimonies, New Sites associated with ChristianSingles.com.
Do you have any special offers or reduced price membership?
We continuously run special promotions so that our members can get free membership time. We also have Free Membership with limited features.
How can I get free membership?
You can refer this site to your friends and you will get one month absolutely free per each friend who signs up for any of the paid membership packages.